Could you let me know which field is being skipped and share the link to your form? It sounds like there may be a validation issue on the form.
I’ve worked extensively with WordPress and Gravity Forms for over 5 years now. This issue is likely due to JavaScript or a conflict with another plugin. I can help you troubleshoot and implement a fix, ensuring that your mandatory field is correctly enforced.
Let’s connect via Zoom to dive deeper into this. I’m confident we can resolve this quickly and improve your data quality.
Best Regards, Clement