79298294

Date: 2024-12-20 20:07:28
Score: 3
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  1. What is the primary purpose of the Valid Tracking Rate (VTR) in Amazon Seller Central?o A. To reduce shipping costso B. To ensure accurate tracking of packageso C. To promote faster shipping timeo D. To calculate order defect rates
  2. What could happen if tracking information is not updated accurately or on time for FBM ordero A. Improved seller ratino B. Lower shipping costso C. Increase in order cancellationo D. Higher customer satisfacti
  3. Which report would you use to monitor on-time delivery performane in Seller Central?o A. Sales Dashboardo B. Order Defect Rate Reporto C. Performance Dashboardo D. Order Reports
  4. What action should you take if a customer claims no-receipt of an order that shows as "Delivered"?o A. Ignore the claimo B. Immediately refund the ordero C. Contact the carrier and provide proof of deliveryo D. Cancel the order
  5. How can sellers prevent fake tracking numbers from being associated with their orders?o A. Use verified and reliable carriero B. Disable tracking updateso C. Offer free shipping ithout trackingo D. Only ship on weekends
  6. What are the potential consequences of not meeting Amazon's -time delivery metricso A. Increased saleso B. Account suspension o C. Additional fee o D. Higher product rankings
  7. Which section in Seller Centralallows you to upload tracking information for FBM orderso A. Manage Orderso B. Advertising Dashboaro C. Performance Dashboard o D. Promotion
  8. What does the “Reserved” inventory status indicate in Seller Central?o A. Items ready to be shippedo B. Items being processed for inbound shipmento C. Items reserved for customer orders or FC transferso D. Damaged items
  9. Inventory Management
  10. What is the Inventory Performance Index (IPI) score used for in Amazon Seller Central?o A. To calculate sales velocityo B. To determine storage feeso C. To measure inventory health and efficieno D. To manage customer reviews
  11. What does stranded inventory mean in Amazon Seller Central?o A. Inventory in transit between fulfillment centero B. Inventory that is ready for shipmento C. Inventory that is unsellable or has lost its listino D. Inventory that has been returned by customers
  12. Which tool helps sellers identify inventory that is aging or slo-moving?o A. Restock Inventory Toolo B. FBA Inventory Age Reporto C. AdvertisingDashboardo D. Promotions Manage
  13. What should you do if there are discrepancies between what is in stock and what Amazon shows as available?o A. Ignore the discrepancieso B. Reconcile inventory with Amazono C. Increase priceso D. Decrease prices
  14. Which of the following is a consequence of having excess inventory?o A. Reduced storage feeso B. Increased fulfillment costo C. Improved seller performanceo D. Faster order processing
  15. What is the purpose of creating an automated removal order in Seller Centralo A. To remove negative customer reviewo B. To increase sales velocityo C. To handle unsellable or aged inventoryo D. To reduce advertising cost
  16. How can sellers reduce the risk of stockouts during peak seasons?o A. Decrease advertisino B. Increase restock limitso C. Optimie inventory forecasting and stock levelo D. Offer discount
  17. Which report in Seller Central helps manage excess inventory?o A. Inventory Performance Dashboardo B. Manage Orders Reporto C. Sales Summary Reporto D. Manage Excess Inventory Tool
  18. What does the “Inbound” inventory status represent?o A. Products in Amazon warehouseso B. Products returned by customers o C. Products being shipped to Amazon fulfillment centero D. Products listed for sale
  19. Which feature allows you to handle slow-moving inventory by automatcally discounting ito A. Advertising Dashboaro B. Promotions Manageo C. Manage Excess Inventory Toolo D. Lightning Deals
  20. Stock Management
  21. Which inventory management approach helps prevent both stockouts and overstocking?o A. Just-in-Time (JIT) inventoryo B. Bulk inventory storageo C. Manual inventory managemento D. Minimum Advertised Price (MAP) managemen
  22. How does the ‘Inventory Dashboard’ help sellers in Amazon Seller Central?o A. Improves product photographyo B. Tracks shipment costso C. Monitors inventory health and key metricso D. Promotes products in advertising campaign
  23. What is the key benefit of setting safety stock leveo A. Minimizes advertising speno B. Prevents stockouts during demand fluctuatioo C. Increases storage feeso D. Enhances product reviews
  24. What strategy is useful for managing excess stock?o A. Increasing product priceso B. Decreasing inventory visibilityo C. Running promotions and discounto D. Disabling all listing
  25. When would you create an inventory removal order? o A. For high-performing productso B. For overstocked or aged inventoryo C. For products with positive reviewo D. For recently launched products
  26. Which inventory status indicates items that are available for immediate shipping?o A. Reserved o B. Inbound o C. Fulfillabl o D. Unfulfillabl
  27. What is the impact of not managing stock levels properly in Seller Central?o A. Increased saleso B. Improved product rankingo C. Account health issues and potential suspensiono D. Higher fees
  28. How can you optimize inventory management for products with long ead timeso A. Increase product priceso B. Perform accurate demand forecasting and maintain higher safety stoco C. Ignore inventory levelso D. Only sell locally
  29. What would be a priority when handling delayed inbound shipments to Amazon?o A. Increase prices to slow saleso B. Inform customers and offer alternativo C. Ignore the delayo D. Cancel all pending orders
  30. Which section helps sellers manage stock transfers between fulfillment centero A. Inventory Performance Dashboardo B. Manage Orderso C. Shipping Queueo D. Inventory Planning
  31. Account Health and Performance Management
  32. What is the Order Defect Rate (ODR) used for in Amazon Seller Central?o A. To measure advertising performanco B. To assess the percentage of orders with negative customer experienceo C. To determine sales velocityo D. To calculate shipping costs
  33. What is the consequence of a high Pre-Fulfillment Cancel Rate (PFCR)o A. Higher sales ranko B. Reduced account health ratino C. Increased advertising costo D. Faster shipping time
  34. Which metric indicates late shipments that can affect seller performanceo A. Order Defect Rate (ODR)o B. Late Shipment Rate (LSR)o C. Return Dissatisfaction Rate (RDo D. Sales Conversion Rate
  35. How can sellers proactively manage -to-Z Guarantee claims?o A. Offer lowpriceso B. Provide accurate product descriptions and quality customer servico C. Ignore customer messageso D. Avoid using tracking numbers
  36. What should a seller do if they receive a policy violation warning from Amazono A. Ignore the warningo B. Submit an appeal with a Plan of Action (POAo C. Change the product priceo D. Increase advertising spen
  37. What tool is used to monitor and manage account health in Seller Central?o A. Advertising Consolo B. Account Health Dashboard o C. Inventory Management Dashboardo D. Promotions Manage
  38. Which policy violation is likely if a product is listed under the wrong categoryo A. Intellectual Property Violatioo B. Restricted Product Policy Violatioo C. Listing Policy Violatio D. Authenticity Violati
  39. What is the impact of negative ustomer feedback on account health?o A. Higher saleso B. Improved product visibilityo C. Increased Order Defect Rate (ODR)o D. Reduced storage fees
  40. Policy Management
  41. What is Amazon's Intellectual Property (IP) Policy designed to protect?o A. Amazon’s sales datao B. Seller’s personal informatioo C. Rights of intellectual property ownerso D. Amazon's return policy
  42. What should a seller do if they are notified of an IP infringement complaino A. Ignore ito B. Contact the rights owner to resolve the issueo C. Delete all listingo D. Increase prices
  43. What is the main purpose of the Restricted Products Policy?o A. To prevent product listing duplicatio B. To control shipping rateso C. To ensure the safety and compliance of listed productso D. To increase the number of product variation
  44. What action can lead to an account suspension under Amazon’s policy guidelines o A. Offering free shippino B. Repeated policy violationo C. Maintaining high inventory levelso D. Running promotion
  45. How does Amazon define 'Fair Pricing Poliy'?o A. All products must be sold at MSRPo B. Prices should not be significantly higher or lower than the marketplace noro C. Prices must always be lower than competitoro D. Sellers should offer the same price on all platfor
  46. Which document should be submited when appealing an account suspension?o A. Customer reviews summaryo B. Return request formo C. Plan of Action (POAo D. Advertising performance repor
  47. How does Amazon ensure compliance with regional regulations for certain productso A. By offeringadditional discounto B. Through the Restricted Products and Compliance policieso C. By increasing storage feeso D. By promoting thir-party sellers
  48. What does the “Good Faith” policy mean for sellers?o A. They must offer all products for freo B. They must comply with all Amazon policies and guidelineso C. They must use only FBA for fulfillmeno D. They must use Amazon's advertising service
  49. What could be a reason for an account getting deactivated under the 'Code of Conduct' polio A. Poor listing qualito B. Engaging in deceptive or fraudulent activio C. Increasing product priceso D. Running promotions frequentl
  50. What is the key focus of Amazon's Customer Product Reviews Policy?o A. Encourage all positive reviewo B. Prohibit manipulation or incentivizing revieo C. Allow unlimited reviews per customero D. Promote negative reviews onl
  51. What is required from a seller if they wish to list a product in a gated category?o A. Higher advertising budgeo B. Approval from Amazon and additional documentatio C. Low priceso D. Minimum stock level
  52. How should a seller respond to a customer who left a negative product revieo A. Ignore the reviewo B. Provide a professional response and offer a solutio C. Report the customero D. Offer a bribe for remova
  53. What is the purpose of the ‘Voice of the Customer’ dashboard in Seller Central?o A. To manage customer returnso B. To gain insights into customer satisfaction and product qualio C. To set up advertising campaigno D. To increase shipping fees
  54. What can lead to a listing being removed uner Amazon’s ‘Product Authenticity’ policyo A. High product priceo B. Selling counterfeit or inauthentic producto C. Low inventory levelo D. Poor listing image 1 : B 11 :B 21 :B 31 :B 41 :B 2 :C 12 :B 22 :C 32 :B 42 :C 3 :C 13 :B 23 :B 33 :B 43 :B 4 :C 14 :C 24 :C 34 :B 44 :B 5 :A 15 :C 25 :C 35 :C 45 :B 6 :B 16 :A 26 :B 36 :C 46 :B 7 :A 17 :C 27 :B 37 :C 47 :B 8 :C 18 :C 28 :D 38 :B 48 :B 9 :C 19 :A 29 :B 39 :C 49 :B 10:C 20 :C 30 :B 40 :B 50 :B
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