Product uptime: This metric measures the time that your software is working over a given period of time.

Bug response time: This is how quickly your team takes to identify a bug, find a patch solution, and push the fix into production. Issues can range from quick, five-minute fixes to full-fledged projects.

Daily active users: This is the number of users that use your software daily. This can help you understand how many of your customers actually use and value your software. If there is a large gap between the number of customers and the number of daily active users, then your customers may not be finding value in your product.