In Magento, a cart is considered abandoned when a customer adds items to their shopping cart but does not complete the purchase within a specified time.

The exact time limit for when a cart is considered abandoned is not set by default in Magento's core functionality. However, this feature is typically managed by third-party extensions or custom code.

Key Points: Default Behavior: Magento itself does not have a built-in setting to define when a cart is abandoned. It relies on extensions or custom logic to determine this.

Extensions: Many Magento extensions (e.g., for cart recovery or email reminders) allow you to set a time limit for cart abandonment. Common timeframes are 1 hour, 24 hours, or 48 hours, depending on the store's preferences.

Custom Logic: If you are implementing custom functionality, you can define the time limit in your code. For example, you might consider a cart abandoned if no activity occurs for 24 hours.

Admin Configuration: If you are using an extension, the time limit is usually configurable in the Magento admin panel under the extension's settings.

Example: If you are using a cart abandonment extension, you might find a setting like:

Abandoned Cart Time Limit: Set the time (e.g., 1 hour, 24 hours) after which the cart is considered abandoned.

How to Check: Go to Stores > Configuration in the Magento admin panel.

Look for the settings related to your cart abandonment extension (if installed).

Configure the time limit as per your business needs.

If you are not using an extension, you would need to implement custom logic to define and track abandoned carts.

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Webkul Software