I had the same problem . It was showing esp 32 fatal error. exit status 2. then it was suggesting the troubleshooting html page. Though I had my drivers installed and other set up was done too. Later I tried with new esp 32 and the problem was gone. So, if all the necessary set up is done in your pc and also the data cable is operational and still this error,

there is a high chance that your esp 32 is somehow damaged and it won't work further.