I think you can solve this by these steps:

1. Refresh the page or restart the browser.

2. Clear cache and cookies again, ensuring both are fully cleared.

3. Disable browser extensions (especially ad-blockers) or open the page in Incognito/Private mode.

4. Try a different browser (Chrome, Firefox, Edge, etc.).

5. If none work, log out and log back in.

I hope you will get you answer.