What happens if you don't have all of this information? They seem awfully incompetent at Heroku. It's hard to believe they need all of this information or they will delete your account and data if you can't sign in. I'm so upset because they've continued to email me with these threats and I continue to need more time to find the info. They only give you like 24 hours to get it all to them. I have to email them back and start the process all again. It's ridiculous!