If you have tried these already and didn't work let me know.

• Hope reCAPTCHA Module is installed. If so, you'll also need the "Captcha" module, and enable both.

• Ensure that Google reCAPTCHA keys are correctly configured.

• Examine the Drupal logs for any errors related to reCAPTCHA or the Captcha module.

• Clear Cache.

• Check for Conflicts: Ensure that no other modules are interfering with the reCAPTCHA module.

• Verify JavaScript: Ensure that JavaScript is enabled in your browser and that the reCAPTCHA JavaScript library is loading correctly.

• Check for Browser Extensions: Some browser extensions can interfere with reCAPTCHA functionality.