About some common problems that might occur when you try to connect to and access Server Message Block (SMB) Azure file shares from Windows or Linux clients, have you checked this article on this topic? https://learn.microsoft.com/en-us/troubleshoot/azure/azure-storage/files/connectivity/files-troubleshoot-smb-connectivity?tabs=windows

From the error message, the problem may be related to permission settings, you can try checking it. It would be helpful to locate and solve the problem if you can provide more error information, such as the error status code and detailed error message.