79566218

Date: 2025-04-10 09:20:44
Score: 0.5
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Problem:

Your GA4 gtag.js snippet appears correctly implemented, includes a user_id, and passes the real-time configuration test in the GA4 Admin interface (Test your website shows a green tick). However, no data is appearing in your GA4 reports weeks later, and you see the "Data collection isn't active" warning.

Likely Causes & How to Troubleshoot:

The successful admin test usually just verifies that the tag syntax is detectable on the URL provided. It doesn't always guarantee that data is being successfully transmitted and processed from your live site during normal user visits. The most common reasons for this discrepancy are:

Hits Not Sent from Live Site:

Hits Blocked:

Hits Not Received/Processed by GA:

Install the "Google Analytics Debugger" Chrome extension and turn it ON.

In your GA4 Property, go to Admin > Data display > DebugView.

Visit your live website in Chrome (with the extension ON).

If YES: Data is reaching Google. The problem might be significant reporting delays (unlikely after weeks), or Data Filters (Admin > Data Settings > Data Filters) accidentally excluding all your traffic (check if 'Developer Traffic' filters are misconfigured or too broad).

If NO: Combined with seeing no hits in the Network tab, this strongly points to the tag not firing or hits being blocked client-side (Points 1 & 2).

In summary: Focus first on the Network tab on your live site and GA4 DebugView. These will quickly tell you if the browser is sending data and if GA is receiving it, narrowing down whether the issue is tag implementation/firing, client-side blocking, or GA filtering. The passing admin test can be misleading in these scenarios.

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Posted by: Ateeb Ur Rahmaan