Fixed it.

var viewer;
var options = {
    env: 'AutodeskProduction2',
    api: 'streamingV2',
    accessToken: ''
};

needed to be. 

var viewer;
var options = {
    env: 'AutodeskProduction2',
    api: 'streamingV2_EU',
    accessToken: ''
};


region of stroage was set to europe