79637627

Date: 2025-05-25 11:54:59
Score: 1.5
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I think your best bet is to move away from Dynamics if you want a functioning marketing platform. In my experience, you can't do the following:

  1. You cannot automatically "reassign" a journey participation to a new contact post-merge.

  2. There’s no native lookup API or interface in CIJ to get “all journeys a contact is currently part of.”

  3. You cannot prevent merges based on journey participation (natively).

At my company, we switched to Hubspot and it was much more useful.

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Posted by: Sam K