Thanks for your message.

I am not seeing a specific version that you have the code base set to. You mentioned V2. Would you please try updating to the latest version(2.03 onwards?). The latest being V2.7.0 at https://github.com/cloudinary/cloudinary_npm/releases?page=1

Also, can you please try adding the following?

cloudinary.config({
    sdkSemver: engines.node,
});

Please let me know the outcome after trying these options?

Thanks,
Sree