I wanted to share my experience with CapriRoutes because it might help anyone looking to set up VoIP or SMS services.

CapriRoutes offers both KYC and non-KYC options, multiple DID numbers for inbound and outbound, and really flexible routing. I initially wondered if KYC verification was necessary, but in my experience, going through it adds trust and reliability, especially if you’re reselling numbers or services to your own customers.

One thing I really appreciate is their API, which lets me integrate and even resell their services directly from my own platform. This makes it easy to offer voice, SMS, and DID management without building everything from scratch.

So yes, it’s not strictly mandatory to complete all verification steps, but the benefits—transparency, reliability, and professional credibility—are definitely worth it. As someone actively using and reselling their services, I can confidently recommend them.