I've resolved the issue, no idea how as I tried many different options!

I *think* it was by updating openlog to v8 and installing via the button in the v11 version of update site. (although I tried that a few times and it seemed to be installing in the background for over an hour each time and I had to restart Notes each time). Never seemed to work via application--> install, from either the v9 or v11 update site, both server and local, nor from local folder. Weird.