It looks like the issue is with the endpoint path. In Jira API v3, the correct endpoint for a JQL search is /rest/api/3/search, not /rest/api/3/search/jql. When you use /search/jql, Jira doesn’t return the paging metadata (startAt , maxResults , total). Try updating your URL to use /search ; that should fix the response format and bring back the pagination info.