This is a common issue with the Google Play Integrity API setup — sometimes it gets stuck at “Integration started” for days, especially when linking new apps or Firebase projects.
Here are a few things to check and try:
Verify Google Cloud Project Link
Make sure your app is correctly linked to the same Google Cloud project where the Play Integrity API is enabled.
Go to Play Console → Setup → App integrity → Play Integrity API and confirm the correct project is selected.
Enable Billing on the Cloud Project
Even though Integrity API has a free tier, Google requires billing enabled to activate the API in some regions or accounts.
Go to Google Cloud Console → Billing → Link billing account.
Recheck API Enablement
Visit Google Cloud Console → APIs & Services → Enabled APIs & Services.
Confirm Play Integrity API is listed as Enabled.
Firebase App Check Timing
After setup, the activation process can take anywhere from a few hours to several days.
If it’s stuck for more than a week, try unlinking and relinking the API in Play Console.
Contact Google Support via Play Console Form
Instead of general tickets, use the Play Console > Help > Contact support form. It routes directly to the Integrity API team.
Mention your App ID, Project Number, and Integration started status in the message.